Cybersecurity in the tourism ecosystem

29 January 2024
Ciberseguridad sector turístico

"TECNALIA is working on cybersecurity to achieve a secure and optimal digital environment"

The challenge of the digital age: the real application of cybersecurity in the tourism sector

Effective implementation of cybersecurity has become an imperative for the tourism sector in the digital age. As the industry embraces technology to enhance traveller experience, it must also be prepared to meet emerging challenges in cyberspace, thereby ensuring the safety and confidence of tourists worldwide.

The tourism sector faces a major challenge: the effective implementation of cybersecurity. As tourist services become more digitalised – from online bookings to personalised experiences – the industry has become an attractive target for cybercriminals.

Cyberattacks on tourism businesses

In recent months, there has been a significant increase in cyberattacks targeting tourism businesses, affecting everything from large hotel chains to small local operators. These attacks not only threaten travellers' data privacy; they can also have a direct impact on the reputation of tourist destinations.

Cybersecurity experts warn tourism companies that they need to strengthen their digital security: from implementing advanced threat detection systems to carrying out staff training in cybersecurity. A comprehensive strategy is required to safeguard sensitive information.

Tourism authorities and local governments are also being urged to play a more active role in protecting their destinations. This includes collaboration with cybersecurity experts, the creation of specific regulations and the promotion of industry-wide digital security standards.

Secure and optimal digital environment at FITUR

TECNALIA develops cybersecurity solutions specifically adapted to the needs of the tourism sector; from security and privacy, blockchain and distributed ledger technology (DLT), threat and anomaly detection, cryptography and data sovereignty to certification and compliance.

In an effort to raise awareness of the importance of cybersecurity in tourism, a discussion entitled "The challenge of the digital era: the real application of cybersecurity is being organised as part of FITUR by the Hotel Technology Institute (ITH).

TECNALIA colleague Jesús Herrero, responsible for the tourism segment, as well as several other entities and organisations, will present the challenges faced by entities and how cybersecurity should be approached in order to have a secure and optimal digital environment.